LandinChat — WhatsApp marketing softwareLandinChat
South America · COP

WhatsApp Business API pricing in Colombia (2026)

Per-message rates Meta charges to send WhatsApp template messages to Colombian numbers, plus what LandinChat adds on top. WhatsApp is the leading messaging app in Colombia, with strong adoption from Bogotá-based SaaS to Medellín D2C and Cartagena tourism.

Meta's per-message rates for Colombia

Charged by Meta directly. LandinChat passes Meta's rate through at cost — no markup on conversation fees.

Marketing
$0.0125
per message · USD
$50.00 COP

Promotions, offers, abandoned-cart, broadcasts

Utility
$0.0043
per message · USD

Order updates, shipping, receipts, reminders

Authentication
$0.0101
per message · USD

OTP, 2FA, account verification

Service
Free
in 24h session

In-session replies inside the 24h window

Monthly cost estimate by volume

Conversation cost only — Meta's per-message charge for Colombia. Add your LandinChat plan on top.

Messages / monthMarketingUtilityAuthentication
1,000$13$4$10
5,000$63$22$51
25,000$313$108$253
100,000$1,250$430$1,010

Why Colombian businesses choose LandinChat

COP pricing with DIAN-compliant electronic invoicing
Wompi, PSE and Mercado Pago in-chat
Spanish-first templates and chatbot builder
Ley 1581-aligned consent and data handling
Native integrations with VTEX, Tiendanube and Shopify

Pricing questions from Colombian buyers

Does Meta charge me directly or does LandinChat bill it?

LandinChat invoices the Meta conversation fees together with your plan, in COP. You get one consolidated invoice — no separate Meta billing relationship needed.

Why is marketing more expensive than utility in Colombia?

Meta tiers conversations by intent. Marketing (promotions, offers) commands the highest rate because it's outbound revenue-driving. Utility messages (order updates, receipts) are cheaper because they're customer-initiated workflows. Authentication (OTP, 2FA) sits in between.

Are service-window messages really free in Colombia?

Yes. Once a customer messages you, you have a rolling 24-hour service window to reply with unlimited free-form messages at no per-message cost. This is identical across every market including Colombia.

Are you Ley 1581-compliant?

Yes — consent, SIC-aligned data handling and processor agreement.

Do you support PSE?

Yes, plus Wompi and Mercado Pago.

WhatsApp pricing in other markets

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Explore the full LandinChat WhatsApp suite

Built on the official WhatsApp Business Cloud API and integrated with the rest of the LandinChat stack — CRM, broadcast, chatbot and automation.

Official sources & further reading

We build on top of official documentation from Meta and recognised industry bodies. Use these references to verify policies, pricing and compliance details directly at the source.

Industry playbooks built on this product

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