LandinChatLandinChat
The sales operating system for WhatsApp · Official Meta Tech Partner

Stop losing leads. Start closing more deals.

Track every lead, automate follow-ups, assign conversations instantly, and build a repeatable sales process — all on WhatsApp.

Official Meta Tech Partner 500+ businesses worldwide Built for sales & revenue teams GDPR · DPDP · SOC 2 Live in 24 hours
<30s
First response
21×
Higher qualify rate
2.3×
More closed deals
24h
Go-live SLA
The lead leakage crisis

You're not losing deals. You're leaking revenue.

Slow responses, forgotten follow-ups, duplicate ownership and cold-lead neglect quietly bleed 25–35% of recoverable revenue every quarter.

73%

Inbound leads never get a real reply

Industry benchmark: most leads receive only an automated 'we'll get back to you' and never a meaningful response. They buy from the competitor that replied first.

5 min

Lead value drops 80% after 5 minutes

Harvard Business Review: leads contacted within 5 minutes are 21× more likely to qualify than those contacted at 30 minutes.

44%

Reps give up after one follow-up

Even though 80% of sales need 5+ touches. Most deals die not from a 'no' — but from silence.

2.4×

Duplicate ownership kills trust

When two reps chase the same lead, the buyer feels harassed and the team feels betrayed. Most CRMs can't prevent it.

4+

Channels, zero context

Web chat, WhatsApp, Instagram, calls, walk-ins — lead context lives in five tabs and gets dropped at every handoff.

30%

Of revenue is leaking right now

Slow response + missed follow-ups + cold-lead neglect typically costs growing businesses 25–35% of recoverable revenue every quarter.

Lead response framework

From inquiry to closed deal.

Eight stages of the modern sales cycle — orchestrated inside one WhatsApp-native command center.

Lead arrives
Web · ads · referral · organic
1
Lead assigned
Auto · round-robin · territory
2
First response
<30s, 24/7
3
Qualification
Budget · timeline · fit
4
Follow-up
Multi-touch · SLA-backed
5
Meeting
In-chat booking · reminders
6
Proposal
PDF · pricing · payment link
7
Closed deal
Won · handoff · upsell
8
The cost of slow response

Every minute erases conversion.

Conversion impact by first-response time. Based on Harvard Business Review lead-response studies and aggregated LandinChat customer data.

Within 1 minute
Industry-best response
100%
Relative qualify rate

21× more likely to qualify the lead. LandinChat default with AI bot + SLA enforcement.

Within 5 minutes
Strong sales team
82%
Relative qualify rate

Still 9× more likely to qualify than 30-minute responses. The drop has already begun.

Within 30 minutes
Average inbound team
38%
Relative qualify rate

More than 60% of original lead value is already lost — most prospects have moved on or messaged a competitor.

Within 1 hour
Slow team
21%
Relative qualify rate

Conversion craters. Lead is now a marketing remarketing problem, not a sales opportunity.

Within 24 hours
Lost lead
6%
Relative qualify rate

Effectively cold. Reactivation is the only path back — and most teams never run reactivation.

Who needs lead management

Any business that earns leads on WhatsApp.

Real Estate

Real Estate Companies

Capture property inquiries, route to the right agent, automate site-visit reminders and chase cold buyers with personalised relisting nudges.

Agencies

Marketing & Sales Agencies

Multi-brand inbox, client-wise pipelines, lead handover reports and white-labelled dashboards for every account you manage.

Clinics

Clinics & Healthcare

Patient inquiries, doctor-wise routing, appointment booking and recall follow-ups — without front-desk overload.

Education

Coaching Institutes

Student lead pipelines, counselor SLAs, demo-class booking and admission follow-ups with parent CC built-in.

Insurance

Insurance Agents

Policy inquiries, renewal pipelines, document collection on WhatsApp and proposal payment links in-chat.

Consultants

Consultants & Coaches

Discovery-call funnels, proposal tracking, retainer renewals and high-touch nurture for premium service offers.

Travel

Travel Agencies

Quote-stage pipelines, itinerary sharing, deposit collection and seasonal reactivation of last-year travellers.

Ecommerce

Ecommerce Businesses

Abandoned-cart recovery, COD confirmation, post-purchase upsell and review collection on autopilot.

SaaS

SaaS Companies

Demo requests, trial activations, multi-stakeholder threads, expansion playbooks and renewal nudges.

Lead ownership & follow-up engine

Six workflows that replace your sales spreadsheet.

Lead Capture Workflow

  1. 1Inquiry lands from website, ad, Google or referral
  2. 2Bot greets in <30s, qualifies, captures UTMs
  3. 3Lead enriched with source, intent, budget
  4. 4Routed to the right rep by rule
  5. 5Synced to CRM + sales dashboard

Lead Assignment Engine

  1. 1Round-robin, territory, source or skill-based rule
  2. 2SLA timer starts on assignment
  3. 3Manager pinged if no reply in 5 min
  4. 4Auto-reassign on SLA breach
  5. 5Single-ownership + duplicate detection

Follow-Up Sequence

  1. 1Day 1: thank-you + qualifier
  2. 2Day 3: case study + social proof
  3. 3Day 7: rep-led personal nudge
  4. 4Day 15: limited-time offer
  5. 5Day 30: reactivation or cold-list

Missed Lead Recovery

  1. 1Auto-detect leads with no reply in 24h
  2. 2Holding message keeps the lead warm
  3. 3Reassign to backup rep or pool
  4. 4Manager dashboard alert
  5. 5Recovery sequence with new pitch

Cold Lead Reactivation

  1. 1Segment by last interaction + source
  2. 2Personalised re-engagement broadcast
  3. 3Reply-handling routes hot ones back
  4. 4Track recovered revenue separately
  5. 5Run quarterly to keep the list working

Proposal & Payment Workflow

  1. 1Send PDF / pricing inside chat
  2. 2One-tap WhatsApp Pay / gateway link
  3. 3Read receipt + auto follow-up if unread
  4. 4Trigger handoff to CSM on payment
  5. 5Upsell sequence kicks off post-purchase
The lead command center

Ten capabilities your sales team will adopt in week one.

Shared Sales Inbox

Unlimited reps on one official WhatsApp number with assignment, notes, mentions and handoff history.

Lead Assignment Engine

Round-robin, territory, source, skill and priority routing with auto-reassign on SLA breach.

SLA Timers

Every assigned lead has a timer. Breach a SLA and the lead reroutes — automatically.

Follow-Up Automation

Multi-touch nurture sequences by stage, source or product, with one-click rep handoff.

Sales Pipeline

Kanban pipeline with custom stages, deal value, probability and forecast — synced to chat.

Lead Analytics

Cost per lead, cost per deal, SLA compliance, rep leaderboard and source-wise ROI.

Customer Timeline

Unified history of every message, file, note, status, automation and stage change per lead.

Broadcast Campaigns

Segmented broadcasts by stage, source, intent or last interaction — with reply routing.

Team Collaboration

Notes, mentions, internal comments and shift handover built into every conversation.

Role-Based Access

Rep, manager, admin and owner roles with audit logs, SSO and territory-level access.

Lead conversion blueprint

Capture · Engage · Qualify · Nurture · Convert · Retain · Refer.

Capture
Engage
Qualify
Nurture
Convert
Retain
Refer
Sales automation engine

Six automations that pay for the platform in week one.

Instant Lead Response

AI bot replies in <30 seconds, 24/7. Greets, qualifies and books a call or hands off — without staff.

Round-Robin Assignment

Auto-distribute leads by territory, source, skill or load — with single-ownership enforcement.

SLA Escalation

Manager + lead notified the moment a rep breaches first-response or follow-up SLA.

Follow-Up Sequences

Day 1, 3, 7, 15, 30 nurture flows by source and stage — with content, attachments and payment links.

Cold Lead Reactivation

Segment dormant leads and run quarterly reactivation broadcasts that recover 25–45% of cold lists.

Meeting & Proposal Automation

In-chat slot picker, reminders, no-show recovery, proposal sharing and payment-link follow-ups.

Lead recovery calculator

See the revenue you're losing every month.

Adjust the sliders for your business. The model uses Harvard Business Review response-time data and aggregated LandinChat conversion benchmarks.

Lead recovery calculator
Extra deals / mo
+59
Extra revenue / mo
₹14.8 L
Revenue leaking today
₹6.0 L
New conversion rate
13%
Sales hours saved
60 hrs
Response time (new)
<30s

Benchmarks sourced from anonymised data across 500+ accounts and published lead-response research.

Real business scenarios

What this looks like for teams like yours.

Real Estate

Real estate developer, Bengaluru

First response time dropped from 47 minutes to under 30 seconds. Site-visit conversion lifted from 18% to 41%. Monthly bookings up 2.3×.

Marketing Agency

Performance marketing agency, 12 clients

SLA enforcement across 18 reps recovered ₹4.2 Cr of attributed pipeline in 90 days. Cost per qualified lead down 38% across clients.

Clinic Chain

Multi-specialty clinic chain, 4 branches

Auto-assignment by branch + doctor cut missed inquiries by 82%. Recall flow brought 312 dormant patients back in one quarter.

Coaching Institute

Test-prep institute, single campus

Counselor productivity rose from 24 to 110+ conversations a day. Lead-to-enrollment ratio doubled in one admission cycle.

Consultant

Independent B2B consultant

Solo founder using LandinChat handled 380 leads in a quarter with 22% close rate — without a sales hire. Recovered ₹38L of previously cold pipeline.

The LandinChat advantage

More leads tracked. More deals closed.

Lead Tracking

Every lead, every source, every rep touch — visible on one dashboard with full audit trail.

Shared Inbox

Unlimited reps on one official WhatsApp number, with assignment and handoff history.

Automation

Follow-ups, SLA escalation, reactivation and proposal nudges — running 24/7.

AI Chatbot

Greets, qualifies and books — never sleeps, never forgets, never plays favourites.

Analytics

Cost per lead, cost per deal, SLA compliance, rep leaderboard, source-wise ROI.

Team Collaboration

Notes, mentions, internal comments and shift handover built into every chat.

Customer Timeline

Unified history per lead — every message, file, note, stage, automation, payment.

Broadcast Campaigns

Segmented broadcasts with reply routing — turn cold lists back into pipeline.

Honest comparisons

What your team uses today vs LandinChat.

Spreadsheets vs LandinChat

CapabilitySpreadsheetsLandinChat
Lead captureManual data entryAuto-captured from chat
AssignmentVerbal / weekly reviewAuto round-robin + SLAs
Follow-up remindersForgottenAutomated by stage
Duplicate preventionNoneAuto-merge + single ownership
ReportingMonthly, error-proneReal-time dashboard

Manual Follow-Up vs LandinChat

CapabilityManual Follow-UpLandinChat
First response time30 min – 4 hours<30 seconds
Touches per lead1–28–12 automated touches
After-hours leadsLost overnight24/7 AI bot
Rep productivity20–30 leads/day100+ conversations/day
SLA enforcementGoodwillHard timers + escalation

Traditional CRM vs LandinChat

CapabilityTraditional CRMLandinChat
Where work happensLog activity after the factWork happens inside the tool
WhatsApp-nativeBolt-on, fragileBuilt on Official WhatsApp API
Rep adoptionLow (data-entry tax)High (replaces personal chat)
Lead response timeReactive<30 seconds default
Setup timeWeeks24 hours, done-for-you

Personal WhatsApp vs LandinChat

CapabilityPersonal WhatsAppLandinChat
Ownership of contactsRep keeps them on exitOwned by the business
Conversation historyLost on phone changePermanent, searchable
Compliance & auditNoneGDPR · DPDP · SOC 2 + audit logs
AutomationImpossibleNative, no-code workflows
ReportingZeroFull sales analytics
Done-for-you onboarding

Your sales team, live on WhatsApp lead management in 24 hours.

We handle Meta verification, lead-source integrations, your first follow-up automation and rep onboarding. You focus on closing.

View pricing
FAQ

30 questions sales teams ask before they switch.

What is WhatsApp lead management software?+

It is a sales platform built on the Official WhatsApp Business API that captures every inbound lead, assigns it to the right rep, tracks every conversation, automates follow-ups and reports conversion across the funnel — purpose-built for teams that close deals on WhatsApp.

How does it reduce lead leakage?+

Every inquiry from your website, ads, Google, Meta lead forms or organic chats is auto-captured, time-stamped, assigned to a rep with an SLA timer, and chased by automation if the rep goes silent — so no lead falls between people, shifts or tabs.

Can it auto-assign leads to my sales team?+

Yes. Round-robin, load-balanced, territory-based, source-based, skill-based or priority-based assignment — with manager-defined fallback rules if a rep is on leave or breaches SLA.

How fast does it respond to new leads?+

An AI bot greets every new lead in under 30 seconds, 24/7, qualifies the inquiry and books a call or hands off to a human rep with full context attached. First-response time typically drops from hours to seconds.

Can multiple sales reps share one WhatsApp number?+

Yes. The shared sales inbox lets unlimited reps work on a single official business number — with assignment, private notes, mentions, canned replies and full handoff history. No more lost messages between shifts or territories.

What happens if a rep doesn't reply in time?+

SLA timers fire on every assigned lead. If a rep misses the SLA, the lead is auto-reassigned, manager is notified, and an automated holding message goes to the lead — so the deal stays warm even when humans drop the ball.

Can it automate follow-up sequences?+

Yes. Multi-touch nurture sequences (day 1, 3, 7, 15, 30) run automatically per stage, source or product line, with content, attachments, payment links and one-click rep handoff.

Can it recover cold or dropped leads?+

Yes. Segment leads by last interaction, stage drop-off or source, then run reactivation campaigns with new offers, case studies and a personalised rep message. Recovery rates typically reach 25–45% of dormant lists.

Does it work for inbound and outbound sales?+

Both. Inbound: every chat, ad-click and form lands inside one queue with SLAs. Outbound: bulk-import a list, send template-compliant outreach, track replies, and route hot responders into the same pipeline.

Can I see the full history of a lead?+

Yes. A unified customer timeline shows every message, call note, file shared, status change, rep assigned, automation fired and stage moved — across the entire lifecycle of the lead.

Does it integrate with my existing CRM?+

Yes. Native integrations with HubSpot, Salesforce, Zoho, Pipedrive, Freshsales and most major CRMs, plus REST API and webhooks for custom setups. Leads, stages and notes flow both ways in real time.

Can I capture leads from Meta and Google ads automatically?+

Yes. Click-to-WhatsApp ads, Meta Lead Ads and Google Lead Form Extensions all funnel directly into the inbox with full UTM, ad-set and campaign attribution attached to each lead.

Does it support qualification scoring?+

Yes. Score leads by source, intent, budget, timeline, engagement and response time. Hot leads bubble to the top of every rep's queue automatically.

Can I track sales pipeline stages on WhatsApp?+

Yes. A drag-and-drop kanban pipeline with custom stages, deal value, probability and forecast — synced to every WhatsApp conversation in real time.

Does it support broadcast campaigns to leads?+

Yes. Segmented broadcasts by stage, source, location or last interaction. Reply-handling logic loops responders back into the right pipeline automatically.

Can I track ROI by lead source?+

Yes. Cost per lead, cost per qualified lead, cost per closed deal and revenue by source (Google, Meta, organic, referral, outbound) is reported in real time on the dashboard.

Will my WhatsApp number get banned?+

No. LandinChat is an Official Meta Tech Partner using the WhatsApp Business API — not the personal app. As long as you send approved templates to opted-in contacts, your number, green tick and quality rating stay safe.

Can we get the WhatsApp green tick?+

Yes. We handle the Meta Verified application end-to-end — eligibility audit, evidence pack, submission and resubmission. Verified businesses see a 27% lift in message open rates.

How long does setup take?+

Under 24 hours, done-for-you. Our team handles Meta verification, WhatsApp Business API number, lead-source integrations, your first follow-up automation and rep onboarding.

Does it work for small teams?+

Yes. Solo founders and 2-rep teams use it as effectively as 100-seat sales orgs. Start with lead capture and SLAs, layer on automation, pipeline and analytics as you grow.

Does it scale to enterprise sales orgs?+

Yes. Multi-brand, multi-region, role-based access, SSO, audit logs, custom roles, branch-level routing, manager dashboards and SLA enforcement at scale.

Can I prevent two reps from chasing the same lead?+

Yes. Single-ownership enforcement plus duplicate detection across phone, email and source means only one rep ever owns a lead — with auto-merge of duplicate chats.

Does it support outbound calls and meetings?+

Yes. Click-to-call from the chat window, native meeting links, calendar sync, in-chat slot pickers and post-meeting follow-up sequences.

Can I send proposals and payment links on WhatsApp?+

Yes. PDFs, quotes and one-tap WhatsApp Pay or payment-gateway links can be sent inside the chat — with read receipts, follow-up triggers and conversion attribution.

Can I A/B test follow-up messages?+

Yes. Test message variants, timing windows and template structure with reply-rate, click-rate and conversion-rate reporting per variant.

Is my data secure?+

Yes. End-to-end encrypted on WhatsApp, GDPR and DPDP compliant, role-based access, audit logs, SSO and data residency controls. LandinChat is SOC 2 aligned.

Can I export lead data?+

Yes. Full CSV export, real-time webhooks, REST API and scheduled reports — your lead data is always yours.

Does it work for B2B as well as B2C?+

Yes. B2C teams use it for high-volume, fast-cycle leads. B2B teams use it for long-cycle nurture with multi-stakeholder threads, account-based pipelines and proposal tracking.

How is this different from a CRM?+

Traditional CRMs are databases — reps log activity after the fact. LandinChat is a sales operating system: leads come in, get assigned, get chased and get closed inside the same tool, with the CRM as the system of record.

Where do I see pricing?+

Pricing, included features and per-conversation rates live on our pricing page — see the link in the navigation and CTAs throughout this page.

Start replying to customers in seconds
— set up by tomorrow.

Join 500+ businesses worldwide using LandinChat to reply faster, sell more, and never miss a customer on WhatsApp.

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