LandinChatLandinChat
Built for real estate sales teams · Official Meta Tech Partner

Turn property inquiries into site visits and sales.

The WhatsApp CRM purpose-built for real estate. Capture leads from every portal and ad, qualify in under 30 seconds, assign to the right agent, schedule site visits, and follow up until the booking is done.

Official Meta Tech Partner 500+ businesses worldwide Built for real estate sales teams GDPR · DPDP · ISO 27001 Live in 24 hours
<30s
First response time
80%
Site-visit show-up
+45%
Lead-to-booking lift
24h
Go-live SLA
The real problem

Real estate teams don't lose deals. They leak leads.

The gap between 'inquiry received' and 'agent responds' is where 60–80% of property revenue silently disappears.

78%

Property inquiries never get a reply

Industry benchmarks: only 22% of portal leads receive a response within an hour. The other 78% go cold or end up with your competitor.

5 min

First-response window

Leads contacted within 5 minutes are 9× more likely to convert. After an hour, the probability of qualifying that lead drops 60%.

50%

Site visit no-show rate

Without automated reminders, half of confirmed site visits never happen — wasting agent fuel, time and weekend bandwidth.

0

Follow-ups after day 7

Agents follow up 1–2 times then move on. 80% of bookings happen between the 5th and 12th touch — most teams stop at touch 2.

Duplicate lead handling

Same buyer enters from Housing, MagicBricks and a Meta ad. Three agents call, the buyer feels harassed, the team fights over commission.

Lost

Lead ownership disputes

Who owns this lead? Who spoke to the buyer last? Without a shared timeline, weekly sales meetings turn into blame meetings.

The modern real estate sales pipeline

From property inquiry to sale closed.

Every stage of the buyer journey orchestrated inside one WhatsApp-native pipeline.

Property inquiry
Portal, ad, walk-in, referral, IVR
1
Qualification
Budget, BHK, locality, possession
2
Agent assignment
Routed by project / language / SLA
3
Property match
Brochures, floor plans, walkthrough
4
Site visit scheduled
Slot, map, reminders, confirmation
5
Negotiation
Pricing, payment plan, approvals
6
Token & booking
Payment, agreement, registration
7
Sale closed
Possession, referral request, NPS
8
Real estate workflows

Six workflows that replace your spreadsheet ops.

Property Inquiry Workflow

  1. 1Lead lands from Housing / MagicBricks / Meta
  2. 2Bot replies in <30s and asks 4 qualifying questions
  3. 3Lead enriched with budget, BHK, locality, source
  4. 4Routed to the right agent with full context
  5. 5Agent gets push + WhatsApp notification

Site Visit Workflow

  1. 1Buyer picks slot from bot-offered options
  2. 2Confirmation with Google Maps + agent photo
  3. 3Day-before reminder + reschedule button
  4. 42-hour reminder with 'On my way' button
  5. 5Post-visit feedback + next-step prompt

Buyer Follow-Up Workflow

  1. 1Auto-sequence triggers after every stage
  2. 2Touch 1: thank-you + brochure
  3. 3Touch 3: testimonial / RERA / locality video
  4. 4Touch 5: limited-time offer or price snapshot
  5. 5Touch 8: handoff to senior closer if cold

Agent Assignment Workflow

  1. 1Round-robin / project-based / language-based
  2. 2SLA timer: 5 / 15 / 30 minutes
  3. 3Auto-reassign on SLA breach
  4. 4Escalation to team lead after 2 breaches
  5. 5Daily agent leaderboard published to team chat

Booking Confirmation Workflow

  1. 1Token payment link sent in WhatsApp
  2. 2Auto-receipt + agreement PDF
  3. 3Legal & finance team CC'd in internal note
  4. 4Stage timeline auto-updates in CRM
  5. 5Buyer NPS survey 7 days post-booking

Referral Workflow

  1. 1Post-booking referral prompt to buyer
  2. 2Pre-filled WhatsApp message to share
  3. 3Tracked via unique referral link
  4. 4Referral commission auto-calculated
  5. 5Broker / buyer paid via UPI on booking
Who it's for

From solo consultants to national developers.

Independent

Real Estate Agents

Solo agents and 2–10 person teams. Replace your spreadsheet, WhatsApp groups and Post-it notes with one inbox that follows up for you while you're on a site visit.

Channel partner

Property Consultants

Working with multiple builders? Tag every lead by project, route inquiries to the right developer desk, and reconcile commissions automatically.

Mid-market

Builders

10–50 projects, 20–80 agents. Centralise inquiries across project pages, ad accounts and portals into a single inventory-aware pipeline.

Enterprise

Developers

National developers with multiple cities, languages and channel partners. RERA-compliant communications, multi-region data residency, SSO and audit-grade reporting.

Brokerages

Brokerages

200+ agents across multiple branches. Branch-level inboxes, role-based access, manager dashboards and SLA enforcement at scale.

PMC

Property Management Companies

Rental inquiries, lease renewals, tenant onboarding, maintenance requests and renewal reminders — all in one WhatsApp inbox.

Real estate CRM features

Ten capabilities your sales floor will actually use.

Lead Tracking

Every portal, ad, walk-in and referral lead in one pipeline with source, status, owner and lifetime timeline.

Shared Inbox

Unlimited agents on one official number with assignment, private notes, mentions and handoff history.

Agent Assignment

Round-robin, project-based, language-based or SLA-driven auto-routing with auto-reassign on miss.

Automation

Visual no-code builder for inquiry, follow-up, site visit and booking workflows. API and webhooks for everything else.

Site Visit Scheduling

Native WhatsApp slot picker with Google Maps, reminders, reschedule buttons and post-visit feedback.

Customer Timeline

Every message, call, note, document and stage change stamped against the buyer for full audit trail.

Follow-Up Reminders

Automated multi-touch sequences with agent override. Cold-lead reactivation built in.

Broadcast Messaging

Segmented launches, price revisions, festival offers and inventory updates to opted-in buyer lists.

Analytics

Funnel, source-wise ROAS, agent leaderboard, site-visit show-up, booking forecast and revenue attribution.

Team Collaboration

Mentions, internal notes, escalations, branch-level inboxes, role-based access and SSO.

Buyer journey

From cold click to lifetime customer.

Facebook lead form
WhatsApp inquiry in 30s
Agent assigned
Property tour shared
Site visit booked
Negotiation
Booking confirmed
Referral & retention
Real estate automation engine

Six automations that pay for the platform in week one.

Instant Lead Response

<30 seconds, 24/7 — even at 2 AM Sunday. Bot greets, qualifies and books a callback slot.

Site Visit Reminders

Confirmation → day-before → morning-of → 'on my way' — all native WhatsApp templates with maps and buttons.

Agent Notifications

Push + WhatsApp + email when a high-intent lead lands, SLA is about to breach or a buyer replies to a brochure.

Follow-Up Sequences

8–12 touch nurture flows by buyer persona — first-time buyer, investor, NRI, upgrader — with branch logic.

Missed Call Automation

Buyer rings, can't be picked up? Auto-WhatsApp opens within 5 seconds with a callback slot picker.

Lead Reactivation

Dormant 90+ day leads pulled into new-launch / price-drop / festival sequences. Recover 8–15% as warm conversations.

ROI calculator

See the revenue you're leaving on the table.

Adjust the sliders for your team. The model uses real-estate benchmarks: response-time elasticity, automated follow-up uplift and show-up rate improvement.

Real estate ROI calculator
Extra bookings / month
22.2
Extra revenue / month
₹17.76 Cr
Leads recovered
+19
Agent hours saved / mo
54 hrs
Productivity uplift
+50%
Payback period
< 30 days

Benchmarks sourced from InsideSales, Velocify and our own anonymised platform data across 500+ real estate accounts.

Case study scenarios

What this looks like for teams like yours.

Property Consultant

Independent consultant, Pune

Solo consultant juggling 4 builders. After LandinChat: response time dropped from 6 hrs → 90 seconds, site-visit show-ups rose from 38% → 79%, monthly bookings up 2.3×.

Real Estate Agency

12-agent brokerage, Bangalore

Replaced WhatsApp groups + Google Sheets. Duplicate-lead disputes ended, every lead now has a single owner. Per-agent productivity +44%, cost-per-booking dropped 31%.

Builder

Regional builder, 6 projects, Hyderabad

Connected 4 portals + Meta Lead Ads. Pre-launch broadcast to 11,400 opted-in buyers drove 312 site visits in week one and 24 bookings inside 30 days.

Developer

National developer, 18 projects, India

Centralised 8 city teams and 140 agents on one platform. RERA-compliant template library, NRI flow in 6 languages, manager SLA dashboards. Forecast accuracy improved from ±35% to ±9%.

Why real estate teams choose LandinChat

More site visits. More closed deals.

Faster Lead Response

From hours to under 30 seconds — the single biggest lever on conversion.

Centralized Communication

Every lead, every channel, every message in one searchable inbox.

Better Follow-Ups

8–12 automated touches keep leads warm without burning out agents.

Improved Site Visit Attendance

Reminders + maps + reschedule buttons push show-ups from 45% to 80%.

Higher Conversion Rates

Faster response + better context + persistent follow-up = 30–60% lift in lead-to-booking ratio.

More Closed Deals

More qualified site visits + better attribution + cold-lead reactivation = more bookings per month.

Honest comparisons

What you're using today vs LandinChat.

Manual Follow-Up vs LandinChat

CapabilityManual Follow-UpLandinChat
Response time2–24 hours<30 seconds
Follow-up touches1–2 then dropped8–12 automated + agent override
Lead leakage60–80%<10%
Weekend coverageNone24/7 AI bot
Audit trailVerbal / fragmentedStamped timeline per buyer

Spreadsheet Lead Tracking vs LandinChat

CapabilitySpreadsheet Lead TrackingLandinChat
Lead captureCopy-paste from portalsAuto-ingested, enriched, routed
Duplicate detectionManual & error-pronePhone + email + UTM dedup
OwnershipDisputed weeklySingle owner, audit log
ReportingPivot tables, monthlyReal-time dashboards
Agent productivity60% time on admin60% time on selling

Traditional CRM vs LandinChat

CapabilityTraditional CRMLandinChat
Channel of workWeb app agents avoidWhatsApp they already use
Mobile usabilityRead-only appNative iOS/Android, voice notes
WhatsApp messagingBolt-on, clunkyNative, Official Meta Partner
Site visit bookingCalendar invite by emailWhatsApp slot picker + maps + reminders
Time to value3–6 monthsLive in 24 hours
Done-for-you onboarding

Your real estate sales floor, live on WhatsApp CRM in 24 hours.

We handle Meta verification, portal integrations, agent onboarding, your first automation and the green tick application. You focus on the bookings.

View pricing
FAQ

30 questions real estate teams ask before they switch.

What is a WhatsApp CRM for Real Estate?+

A WhatsApp CRM for Real Estate is a sales operations platform that runs on the Official WhatsApp Business API and is purpose-built for property inquiries. It captures leads from portals, ads and walk-ins, assigns them to the right agent, automates site-visit reminders, tracks every buyer conversation and reports closed bookings — all inside WhatsApp.

How is this different from a generic CRM like Zoho, Salesforce or HubSpot?+

Generic CRMs treat WhatsApp as one of many channels — usually through a clunky bolt-on. LandinChat is WhatsApp-first: agents work from a shared WhatsApp inbox, leads carry property context (project, configuration, budget, source), and site visits flow as native WhatsApp reminders with maps and confirmation buttons.

How can WhatsApp CRM help real estate agents?+

Agents reply to inquiries in seconds instead of hours, never miss a follow-up because reminders fire automatically, and walk into every site visit knowing the buyer's budget, configuration preference and conversation history. Closing rates typically rise 30–60% within a quarter.

Can I assign property inquiries to agents automatically?+

Yes. Route by project, location, language, budget band, lead source or round-robin. You can also enforce SLAs — if an agent does not respond within X minutes, the lead auto-reassigns to a backup agent or the team lead.

Can I automate site visit reminders?+

Yes. Schedule confirmation, day-before, morning-of and 'on my way' reminders with map links, agent name, photo and Reschedule / Cancel buttons. Average site-visit show-up rates improve from 40–50% to 75–85%.

Can I track every buyer conversation?+

Every message, call attempt, note and status change is stamped against the buyer record with a timeline view. Managers can audit any agent's last 50 conversations in two clicks.

Can multiple agents use the same WhatsApp number?+

Yes. The shared team inbox lets unlimited agents work from a single official business number — assigned chats, private notes, mentions, canned replies and full handoff history. No one steps on each other's conversation.

Does it integrate with my property portals — Housing.com, MagicBricks, 99acres?+

Yes. We ingest leads via portal email parsers, native API connectors and webhook intake so a new portal lead lands as a WhatsApp conversation in under 60 seconds — already enriched with project, configuration and locality.

Does it work with Facebook and Google lead-form ads?+

Yes. Native integration with Meta Lead Ads and Google forms. The moment a lead submits, our bot opens a WhatsApp chat, qualifies budget and configuration, and books a site visit slot — without any agent involvement for the first touch.

How fast does the lead get a first response?+

Under 30 seconds, 24/7. The AI bot greets the lead, captures budget, BHK, possession timeline and preferred locality, then hands the warm lead to the right agent with full context.

Can I send property brochures, floor plans and walkthrough videos?+

Yes. Share PDFs, images, videos up to 16 MB, location pins, and rich carousels. Every send is tracked — sent, delivered, opened, link clicked — per buyer.

Can I run pre-launch broadcasts to my buyer database?+

Yes. Broadcast new launches, price revisions, inventory updates or NRI investor offers to opted-in segments — filtered by budget band, project interest, source city or language. Compliant with WhatsApp Business API rules.

Can NRI buyers use this — international numbers, time zones, currencies?+

Yes. WhatsApp works globally, the inbox supports timezone-aware scheduling so messages arrive at the buyer's local 10 AM, and you can store the buyer's preferred currency on their record for accurate pricing conversations.

What happens to leads my agents don't close?+

Cold leads enter automated nurture sequences — new project launches, price drops, locality news, festival offers. We've seen 8–15% of 'dead' leads re-open six months later and convert.

Can my agents reply from their mobile phones?+

Yes. Native iOS and Android apps with push notifications, voice notes, photo capture and offline drafting. Agents work the way they already work — on their phone in the car between site visits.

Can the bot qualify leads when my team is offline?+

Yes. The AI captures intent, budget, configuration and preferred locality at any hour, then schedules a callback in the agent's first working slot. No more 9 AM Monday inbox of 60 unread weekend leads.

Is the WhatsApp number safe? Will it get banned?+

LandinChat is an Official Meta Tech Partner using the WhatsApp Business API — not the personal app or unofficial mods. As long as you send approved templates to opted-in users, your number, green tick and quality rating stay safe.

Can I get the WhatsApp green tick for my real estate brand?+

Yes. We handle the Meta Verified business application end-to-end — eligibility audit, evidence pack, submission and resubmission. Verified developers and brokerages see a 27% lift in message open rates.

Does it support regional Indian languages?+

Yes. The AI bot replies in Hindi, Marathi, Tamil, Telugu, Kannada, Bengali, Gujarati, Punjabi, Malayalam — auto-detected from the buyer's first message.

Can I track which marketing source generated which booking?+

Yes. Every lead carries UTM parameters and a source label (portal, Meta ads, Google ads, walk-in, referral, broker network). Revenue is attributed end-to-end so you know your real cost per booking, not just cost per lead.

Can I integrate with my existing CRM — Sell.Do, LeadSquared, Salesforce?+

Yes. Two-way sync via native connectors and webhooks. Lead status, agent assignment, site visit outcome and booking events flow both ways in real time.

Can I capture broker leads separately from direct buyer leads?+

Yes. Tag the lead source as 'channel partner / broker', assign to the broker desk, track commission stage and pay-out, and run a separate WhatsApp broadcast cadence just for your broker network.

How does the site visit scheduler work?+

The bot offers next-available slots based on agent calendars and project visit timings. Buyer picks a slot in WhatsApp, gets confirmation with Google Maps link, day-before reminder, 2-hour reminder, and a post-visit feedback request.

Can I run a booking-stage approval workflow?+

Yes. Configure stage gates — token paid, agreement shared, agreement signed, registration scheduled, possession given. Each stage triggers buyer messages, internal notifications and finance/legal team handoffs.

What kind of reporting do I get?+

Lead volume by source, response time per agent, site visit show-up rate, agent leaderboard, funnel conversion at each stage, revenue per source, project-wise inventory movement, and forecasted bookings for the next 30/60/90 days.

Is my buyer data secure?+

GDPR, DPDP and ISO 27001 compliant. Role-based access, SSO, audit logs, end-to-end encryption in transit and at rest. You choose the data residency region.

How long does setup take?+

Under 24 hours, done-for-you. Our team handles Meta Business verification, WhatsApp Business API number, green tick application, portal integrations, agent onboarding and your first automation.

Can I train my agents on it?+

We provide live onboarding for your team, a recorded mini-academy, a sandbox environment for practice, and a dedicated success manager for the first 90 days.

Is this for small brokerages or enterprise developers?+

Both. From a 2-agent property consultancy to a 200-agent national developer with 40 projects — same product, scaled plans, same SLAs.

Where do I see pricing?+

Pricing, included features, conversation rates and add-ons live on our pricing page — see the link in the navigation and CTAs throughout this page.

Start replying to customers in seconds
— set up by tomorrow.

Join 500+ businesses worldwide using LandinChat to reply faster, sell more, and never miss a customer on WhatsApp.

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