Stop Losing Leads. Start Growing Revenue.

It's a centralized system built on the Official WhatsApp Business API that lets a small business capture every inquiry from ads, website and organic chats, assign the lead to the right person, automate follow-ups, track the conversation in a pipeline, and report on conversion — without spreadsheets, sticky notes or personal WhatsApp.

A traditional CRM is built for data entry by sales reps. A WhatsApp lead management system is built around the conversation itself — every reply, voice note, image and status change updates the lead automatically, so reps sell instead of typing into forms.

Yes — small businesses get a dedicated Official WhatsApp Business API number. Your reps log into a shared inbox to work that one number together. Personal WhatsApp stays personal.

No. LandinChat is an Official Meta Tech Partner using the WhatsApp Business API — not the personal app. As long as templates are approved and contacts are opted in, your number, quality rating and green tick are safe.

Most small businesses go live in under 24 hours. We handle Meta verification, number provisioning, lead-source integration, your first follow-up automation and team onboarding.

Yes. Unlimited reps can work the same official business number through a shared inbox with assignments, private notes, mentions and a complete handoff history.

New leads are assigned automatically using round-robin, territory, source, language, product line or skill. Managers can override and reassign at any time.

An SLA timer fires on every assigned lead. If a rep misses it, the lead auto-reassigns, the manager is notified, and a holding message keeps the conversation warm.

Yes. Click-to-WhatsApp ads, Meta Lead Ads and Google Lead Form Extensions all funnel directly into the inbox with full UTM, ad-set and campaign attribution attached.

Yes — through a WhatsApp chat widget, a click-to-WhatsApp button, or form-to-WhatsApp redirection. Every visitor that taps lands inside your pipeline with source, page and UTM data.

Yes. Instagram DMs, Facebook Messenger and WhatsApp can be unified into one inbox so a small team doesn't toggle apps.

Multi-touch sequences (day 0, 1, 3, 7, 15, 30) run automatically per lead stage, source or product, with content, attachments, payment links and one-click handoff to a rep.

Yes. Segment leads by stage drop-off or last interaction, then run reactivation broadcasts. Small businesses typically recover 25–45% of dormant lists this way.

Both. Inbound chats and ad clicks land in a single queue with SLAs. For outbound, upload a list, send template-compliant outreach and route responders into the same pipeline.

Yes — a drag-and-drop kanban with custom stages, deal value, probability and forecast, fully synced with every WhatsApp conversation.

Yes. Per-rep dashboards report first-response time, follow-up compliance, conversion rate and revenue closed — so coaching becomes specific.

Yes. Leads are scored by source, intent, budget, timeline, engagement and response time. Hot leads bubble to the top of every rep's queue.

Yes. PDFs, quotes and one-tap WhatsApp Pay or payment-gateway links live inside the chat — with read receipts, follow-up triggers and conversion attribution.

Native integrations with HubSpot, Salesforce, Zoho, Pipedrive and Freshsales, plus REST API and webhooks for everything else. Leads, stages and notes sync both ways.

Plans are sized for small teams and scale with the number of reps and conversations. See the pricing page for current tiers, conversation costs and add-ons.

Yes. Solo founders use LandinChat as a personal lead-capture and follow-up assistant; the same workflows scale to a 50-rep team without re-platforming.

Real estate, insurance, recruitment, education consulting, solar, digital marketing agencies, financial advisors, clinics and home-service businesses see the strongest results.

Yes. Branch-level inboxes, routing rules, dashboards and access controls — with a parent view for the owner or franchise HQ.

Yes. Auto-detect customer language, send templates in 60+ languages and route to a rep who speaks that language.

Yes. Custom tags, attributes, lead source, geography, product, deal size and stage — any combination is segmentable.

Lead leakage is when an inquiry comes in but nobody replies, follows up or moves it forward. The platform plugs that gap with automatic capture, SLA-enforced assignment and never-miss follow-up automation.

Yes. Voice notes, images, PDFs, videos and location pins are first-class objects on the lead timeline.

Lead volume, source mix, response time, follow-up compliance, conversion by stage, revenue by source, rep performance and cohort retention — all out of the box.

Yes. Every lead, conversation and report exports to CSV or pipes into your warehouse via API.

Yes. End-to-end encrypted on WhatsApp, GDPR and DPDP compliant, role-based access, SSO, audit logs and data-residency controls.

Yes — segmented broadcasts by stage, source, location or last interaction. Reply-handling loops responders back into the right pipeline.

A shared inbox lets a team reply to chats. Lead management adds capture, assignment, SLAs, pipeline, automation, scoring, nurture and revenue reporting on top.

Yes. Import your existing lead list as a CSV and we'll map fields, dedupe, assign owners and start the first automation in the same session.

It replaces lead-tracking spreadsheets, sticky-note pipelines and personal WhatsApp. It complements your CRM, accounting and calendar tools.

Yes. In-chat slot pickers, calendar sync with Google and Outlook, automatic reminders and post-meeting follow-up.

Yes. A bot greets every lead in under 30 seconds, asks qualification questions and books a call or routes to the right rep with full context attached.

Yes. Test message variants, timing windows and template structure with reply-rate, click-rate and conversion-rate reporting per variant.

Yes. Live onboarding, recorded walkthroughs, a help center and a dedicated success manager for paid plans.

Yes. Month-to-month and annual plans available. Export your data on the way out — no lock-in.

Meta charges per 24-hour conversation window, not per message. Service and utility conversations are cheaper than marketing. The dashboard tracks every conversation in real time.

Reps need internet to load the inbox, but mobile apps cache the last conversations and sync when back online.

Yes. Native iOS and Android apps for reps, plus a responsive web inbox for managers.

Yes. Reassign a lead to another rep or department with a private note; the full conversation history travels with the lead.

Yes. Office-hour rules send an auto-reply with the next available slot and queue the lead for the morning shift with full context.

It's the journey from inquiry to revenue: Capture → Organize → Assign → Follow Up → Convert → Retain. LandinChat instruments every stage.

Yes. Guest seats with restricted access let external agents work specific leads without seeing your whole pipeline.

No. Lead management requires the Official WhatsApp Business API. The Business app is for solo use — it doesn't support multi-user, automation or analytics at scale.

We handle the Meta Verified application end-to-end — eligibility audit, evidence pack, submission and resubmission. Verified businesses see a 27% lift in open rates.

Use the Maturity Model on this page. If you're past Level 2 (shared phone or spreadsheet), you're losing money to leakage and need Level 4.

See the pricing page to pick a plan, then our team will provision your number, import contacts, configure your first pipeline and go live — usually within 24 hours.