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WhatsApp Message Templates for Jewellery

Showcase collections, take orders and run private viewings on WhatsApp.

Jewellery is high-consideration, high-touch. WhatsApp lets you share new collections as videos, schedule private store viewings, take custom-order briefs and follow up on long buying journeys without ever feeling pushy.

Collection broadcast open rate
91%
Showroom footfall (private)
+34%
Custom-order quote time
-3 days

Why jewellery brands struggle without WhatsApp

  • Catalogue PDFs going stale within weeks of printing.
  • High-intent buyers ghosting after the first showroom visit.
  • Custom-order briefs lost across email threads and calls.

Top use cases for jewellery brands

  • New collection broadcast

    Push high-res video catalogues to segmented buyer lists.

  • Private viewing booking

    Book in-store private viewings outside business hours.

  • Custom order workflow

    Capture stone, weight, design and timeline in one chat.

  • Festival & milestone offers

    Personalised messages on Diwali, Akshaya Tritiya, anniversaries.

  • EMI & gold-scheme reminders

    Drive on-time installments for gold savings schemes.

6 ready-made WhatsApp templates for jewellery brands

Tap any template to expand, customise the {{variables}} and copy.

Hi {{name}} ✨

*{{collection_name}}* is now live at {{brand}} 💎

A private preview before it hits stores: {{video_link}}

Want to book a viewing?
Book viewing

FAQs — WhatsApp for jewellery brands

Can jewellery brands use WhatsApp Business API to send these templates?

Yes. jewellery brands of every size — from solo founders to enterprise teams — can apply for the WhatsApp Business API through an Official Meta Tech Partner like LandinChat. Once your number is approved you can send template messages (marketing, utility, authentication) to opted-in customers at scale.

Do template messages for jewellery brands need approval from Meta?

Every template that initiates a conversation outside the 24-hour service window must be pre-approved by Meta. Approval typically takes a few minutes to a few hours. Inside the 24-hour window you can reply with free-form messages without approval.

How much does it cost a jewellery brand to send WhatsApp messages?

Meta charges a per-conversation rate that depends on your country and the conversation category (marketing, utility, authentication, service). LandinChat passes through Meta's rate at cost — see the pricing page for the full breakdown.

What kind of WhatsApp message templates work best for jewellery brands?

Short, action-oriented messages with one clear CTA convert best. Use the customer's first name, keep the body under 4 lines, include a single button (View, Pay, Confirm, Reply), and pair marketing broadcasts with utility messages so you build a healthy quality rating.

Can I send video catalogues over WhatsApp?

Yes — utility and marketing templates support video attachments up to 16 MB and PDF catalogues up to 100 MB. Most jewellery brands send 30-60 sec collection reels.

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